The Basics…
Facilities
5 lakeside saunas (pre-booking essential)
Male, female & accessible toilets
Female-only change pod on Monet Lake (men’s coming soon)
Male, female and unisex changing cabin for sauna users
Lockers available in the sauna change area - bring your own padlock or buy one at reception
Showers (these are limited. For safety, do not use hot showers to warm up after cold swims)
On-site café (see the cafe page for opening times)
Rules
Competent swimmers only - all swimmers must be able to swim 50m unaided
Under 18s MUST be accompanied by a parent or guardian and kept under close supervision at all times
Children under 11 must have an adult in the water with them at arm’s reach, and the maximum adult-to-child ratio is 1:3
No jumping in except at Q Lake; enter lakes gradually when temperatures are lower
No alcohol, smoking/vaping, or music on site
No pets except guide dogs
Respect wildlife and the tranquillity of the lakes
We are not a lifeguarded venue - all swimming and use of lakes is at your own risk
Tickets are compulsory - casual “look-arounds” are not permitted
Tickets & Booking
Tickets must be purchased online in advance
From May, your sauna booking includes 30 minutes of swimming and lakeside access before and after your session. For all-day lake access, book a discounted lakeside add-on
Moon Swims are limited, separate from day tickets, and must be pre-booked. Parking also needs to be booked for moon swims only
Waivers are valid for six months and must be up to date
On arrival, check in with a team member before entering the lakes
Café & Refreshments
The Café
Monday: 10am - 3pm (limited menu)
Tuesday: 10am - 3pm (limited menu)
Wednesday - Thursday: 10am - 4pm*
Friday - Sunday: 9am - 4pm (breakfasts and lunches available)*
Full Moon Swims: 7pm - 10pm
Bank Holiday Mondays: 10am - 4pm (full menu)
*Drinks and cakes only after 3pm
